We meet on a video call with real visual contact — not a form, not a chat. Together we go through your goals, the area you want treated and whatever you are already doing at home, then work out what genuinely suits you, your skin type and the Amsterdam climate. You finish with a personalised plan: where to start, what to skip, and which tests, if any, are worth doing. It covers everything we do in the clinic except manicure and pedicure — ideal if you live outside Amsterdam, want a second opinion, or simply prefer to start from home.